1. Legal Notice
This website is operated by:
Hôtel Le Grillon
Société par Actions Simplifiée (SAS) with share capital of €40,000
Registered office: 2 rue Thiergarten, 67000 Strasbourg, France
SIRET: 618 501 878 00010
Registered with the Strasbourg Trade and Companies Register under number B 618 501 878
VAT number: FR18 618 501 878
APE code: 5510Z
Tel.: +33 (0)3 88 32 71 88
Email: contact@grillon.com
Hosting
This website is hosted by:
Alsacreations
10 Place du Temple Neuf
67000 Strasbourg, France
Intellectual Property
All content available on this website, including text, photographs, images, logos, graphics and page layouts, is protected by applicable intellectual property laws.
Any reproduction, representation, modification or use, in whole or in part, without prior authorisation is prohibited.
Liability
Hôtel Le Grillon makes every effort to ensure that the information published on this website is accurate and up to date. However, the hotel cannot be held responsible for errors, omissions or temporary unavailability of the website.
Links to third-party websites are provided for information purposes only. Hôtel Le Grillon has no control over these websites and accepts no responsibility for their content, availability or privacy practices.
2. Privacy Policy
Hôtel Le Grillon is committed to protecting your personal data and processing it in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Personal Data We Collect
Depending on how you use our website and services, we may collect:
- your first and last name;
- postal, telephone and email contact details;
- information required to manage your booking and stay;
- information contained in your enquiries and communications with the hotel;
- information required for invoicing and payment;
- technical information relating to your use of our website, including your IP address and browser information;
- your preferences when subscribing to our marketing communications.
Payment card details provided when making a reservation are used for booking guarantee or payment purposes, depending on the applicable booking conditions, and are not retained by Hôtel Le Grillon beyond what is necessary for these purposes, except where required by law.
How We Use Your Data
Your personal data may be used to:
- process and manage your reservations;
- provide the services associated with your stay;
- communicate with you regarding your reservation or enquiries;
- issue and manage invoices and payments;
- respond to your enquiries and complaints;
- maintain website security and prevent fraudulent activity;
- comply with our legal and regulatory obligations;
- improve our services and website;
- send you marketing communications where you have consented to receive them or where permitted by applicable law.
Legal Basis
Depending on the purpose, your personal data may be processed on the basis of:
- the performance of a contract or steps taken prior to entering into a contract;
- compliance with a legal obligation;
- your consent;
- our legitimate interests, including maintaining website security, managing customer relationships and improving our services.
Recipients of Your Data
Your personal data may be accessed, where necessary, by Hôtel Le Grillon, its employees and service providers or technical partners involved in areas such as reservations, payment processing, website hosting, maintenance or the provision of our services.
We do not sell your personal data to third parties.
Where service providers located outside the European Economic Area process personal data, we ensure that appropriate safeguards required by applicable data protection legislation are in place.
Data Retention
Personal data is retained for no longer than necessary for the purposes for which it was collected, subject to statutory retention requirements and any periods necessary for the establishment, exercise or defence of legal claims.
Data relating to customer relationships and reservations may be retained for the duration of the commercial relationship and, where applicable, for the periods required by law.
Data used for marketing purposes is retained in accordance with the applicable legal requirements and recommended retention periods.
Marketing Communications
Where consent is required, we will only send marketing communications after obtaining your consent.
You may unsubscribe at any time by using the unsubscribe link included in our communications or by contacting us at contact@grillon.com.
Your Rights
Under applicable data protection legislation, you have the right to access, correct and request the deletion or restriction of your personal data and, in certain circumstances, the right to object to processing and to data portability.
Where processing is based on your consent, you may withdraw your consent at any time.
To exercise your rights, please contact:
Hôtel Le Grillon
2 rue Thiergarten
67000 Strasbourg, France
contact@grillon.com
You also have the right to lodge a complaint with the French Data Protection Authority (CNIL) if you believe that your personal data has been processed in breach of applicable data protection legislation.
Cookies
Our website may use cookies and similar technologies that are necessary for its operation and, subject to your consent where required, cookies used to measure website traffic, improve your experience or analyse website usage.
You can manage your cookie preferences through the cookie management tool available on our website or through your browser settings.
Non-essential cookies should only be placed after obtaining consent where legally required.
Updates
This Privacy Policy may be updated from time to time to reflect regulatory, technical or service-related changes. The version published on this page is the version currently in force.
Last updated: August 2026